Editorial Reviews. Review. David Maister, Charles Green, and Robert The Trusted Advisor – Kindle edition by David H. Maister, Charles H. Green, Robert M. Galford. Download it once and read it on your Kindle device, PC. Buy The Trusted Advisor New Ed by David H. Maister, Robert Galford, Charles Green (ISBN: ) from Amazon’s Book Store. Everyday low prices. 4 days ago Free Press, October ) explores the paradigm of that very special business relationship, using the professional services paradigm as a.

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I wish I had read this book five years ago This book is pure gold if you work in any type of Professional Services type of job. The result is a tour de force — brilliant, penetrating, unique.

Not the most readable field book in my opinion but still full of handy insights for consultant types. It’s simply an okay book. A lot of really good advice in the book. Jul dafid, Sumit Singla rated it really liked it Shelves: But technical mastery of one’s discipline is not enough, assert world-renowned professional advisors David H.

Several examples in the book also show their age.

We would venture to say that truly great professional service firms haven’t just made the adjustment to that approach; they are built upon it. The bulk of the book avvisor presents a five step process for building trust with a client. Charlie is a graduate of Columbia and of the Harvard Business School.


The Trusted Advisor – David H. Maister, Robert Galford, Charles Green – Google Books

Some good advice on how to earn and arvisor your client’s trust. The early benefits of beginning to earn trust are substantial and can be obtained quickly.

Each of these texts provides what we all hope to hear from our trusted advisors: If it’s unreasonable, it’s better to ask for an extension, or even argue about it, then miss it.

Nov 12, Morad rated tgusted really liked it Shelves: Aug 23, Gregory Peterson rated it it was amazing Recommends it for: Most notably, they risk talking about the “soft” side of consulting – that which involves emotions, uncertainty and dzvid often-mysterious subtext that accompanies “the real work” in any given assignment. The result is an immensely readable book that will be welcomed by the inexperienced advisor and the most seasoned expert alike. No trivia or quizzes yet.

Bestselling author David Maister teams up with Charles H. Stop serving clients who can trustde that you’re not fully engaged. As a matter of fact this guy distributed material from other sources if he felt it more relevant for the clients and, famously amongst the clients, even took it on himself to in writing!

There are no discussion topics advosor this book yet. And in many professional service firm settings the culture often celebrates rainmakers who generate business from new clients – rather rewarding those who ably serve existing clients and earn additional projects from them.

The author outlined ways in which advisors are able to accomplish these aspects.

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The Trusted Advisor

MaisterCharles H. It would have been better had there been more revisions to this aevisor to keep up with modern times owing to the ever-changing industry landscape.

Now, coming to the pros and cons. Remember when management consulting firms were actually makster people? But “The Trusted Advisor” is less concerned with assigning blame than it is in remedying the situation. The use of Lt. Columbo one of my favorite TV characters as the model for communication. My mother is a real estate agent, and she recommended this book to me.

The Trusted Advisor – David H. Maister, Charles H. Green, Robert M. Galford – Google Books

With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Truth be told, much of what’s proposed in “The Trusted Advisor” also has been suggested in any of several other books about the consulting experience. Today — years after its first publication — this remains a “go to” book for anyone in the advice-giving business.

In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge.